FREQUENTLY ASKED QUESTIONS
Reservations
We’ll confirm your reservation by email or phone, depending on how you booked. Please ensure your contact details are accurate so we can reach you.
Yes – we keep a number of tables available for walk-ins, though we recommend booking ahead during busy periods.
Plans change – we understand. If you need to cancel or amend your reservation, please let us know at least 24 hours before your booking time so we can offer the table to other guests.
If you expect to be delayed, please let us know as soon as possible.
We hold tables for 15 minutes beyond your reservation time; after this, your table may be released to waiting guests.
General Questions
Yes – we host regular live music and events. Follow us on social media or contact our team for the latest schedule
If you’ve misplaced something during your visit, please get in touch by phone or email and we’ll do our best to help.
Yes. After 9pm, all guests must present physical ID upon arrival. Management reserves the right to refuse entry without valid ID.
We welcome guests to capture memories – discreetly and respectfully.
Please ensure photography does not disturb other diners or impact their experience.
Be mindful of other guests’ privacy when taking photos of yourself, your group, or the venue.
If you share images online, we’d love you to tag us on Instagram: @hamiltonsmc
Absolutely! Whether it’s a birthday, engagement, or another celebration, we’d love to host you. Get in touch to discuss our packages and options.
Food & Menu
We will always do our best to help with dietary preferences, celebrations, or other special requests.
Please inform us when booking so we can prepare accordingly.
Please note: all dishes and drinks are prepared in an environment where trace amounts of other allergens may be present.
You’re very welcome to join us even if you’re not dining. If you’d like to come in just for drinks or desserts, we’re more than happy to accommodate you!
We serve Breakfast from 10am to 12pm, followed by our Main Menu from 12pm to 9pm every day.
PETS
Unfortunately, we are not a dog-friendly venue.
Groups & Events
We can accommodate groups of any size. For bookings of more than six guests, we require a £10 per person deposit, fully redeemable on your bill on the day of your visit.
For large parties or special occasions, please contact us directly.
We also kindly ask that mixed groups (male and female) are balanced where possible.
Accessibility
Yes, our restaurant is accessible and designed to accommodate all guests comfortably. If you have any specific accessibility needs, please let us know and we’ll be happy to assist.
Parking & Transports
We’re very easy to reach, just a 2-minute walk from Whitefield Metrolink, and there are bus stops located directly outside the restaurant.
Yes, we have a small car park directly behind our restaurant building, as well as access to a shared overflow car park next door with the restaurant 8 Whitefield
Gift Cards
Yes! We offer £25 and £50 gift cards, perfect for treating friends and family. They are available to purchase directly at our restaurant reception.
You can buy our gift cards in person at the reception inside the restaurant. Just ask a member of the team and they’ll be happy to help.
Miscellaneous
Yes, we offer free Wi-Fi for all guests dining with us.